netbook with win 7 starter won't find printer
I just purchased a gateway netbook with windows 7 starter and I am unable to connect to my network printer. My desktop is running xp sp3 and so is my laptop with no problems printing on my hp c4480. I have all machines on the same work group name, so I am wondering what is going on.
February 7th, 2010 7:59am
Instead of installing a network printer try to install as a local printer and then create a tcp/ip port and use the server machines ip address. Hope it helps.http://www.computerstar.ca/
Free Windows Admin Tool Kit Click here and download it now
February 7th, 2010 8:18am
vinster65,HP has Win 7 full featured software and drivers here that should be installed on the netbook prior to adding the networked/shared printer.This is actually a shared printer connected to another host computer on your network? Correct?
February 7th, 2010 4:01pm
Hi,
Can the Windows 7 machine access the Desktop successfully?
At this stage, I suggest you perform the following steps to troubleshoot the issue.
1. Write down the Desktop computer name. Click Start button in Windows 7 and type \\XP computer name, and then press enter. Can you access the Windows XP computer? If so, please add the network printer on Windows 7 machine again.
Otherwise, please proceed to the following steps.
2. Temporarily turn off firewall on each machine.
3. Assure the following services are started on each machine: Computer Browser, Server, Workstation
4. Ping the Windows XP machine from Windows XP machine for a test.
For more information, please refer to the following article:
File and Printer Sharing in Windows Vista
Thanks,
Novak
Free Windows Admin Tool Kit Click here and download it now
February 8th, 2010 11:07am